AI Receptionist

A human-sounding, multilingual AI receptionist that answers your business line 24/7 — triaging enquiries, transferring calls to your team, taking messages, and emailing you a structured summary of every call. Built and supported in Canberra.

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TL;DR

Connect Your Way builds and operates AI receptionists that answer your phone in English, Korean, or Chinese — routing calls, taking messages, and delivering an email summary of every call. You judge the quality yourself with the live demo below.

What your AI receptionist does

Every missed call is a missed customer. An AI receptionist means your business line is answered on the first ring, every time — during a job, after hours, on weekends. It greets the caller naturally, works out what they need, and acts: answering common questions, transferring the call to the right person, or taking a structured message.

After each call, you get an email summary — who called, what they wanted, and how to reach them — so following up takes seconds, not guesswork. Recordings aren't retained by default: the summary is the record, which keeps confidentiality simple.

  • Natural, human-sounding voice — callers hold a real conversation
  • Multilingual: English, Korean, and Chinese, switching automatically mid-call
  • Warm call transfer to your team, with human detection and timeout fallback
  • Structured message-taking when nobody can answer
  • Email summary of every call — caller, reason, contact details, outcome
  • Configurable privacy: no stored recordings by default

Live demo

Talk to Mel, our AI receptionist

Tap the orb and speak — in English, Korean, or Chinese. Mel is the same multilingual AI receptionist we build for our clients. This is a live demo; you're talking to an AI.

Tap to talk to Mel

Why an AI receptionist?

Why let AI answer your phone?

Answered 24/7

Nights, weekends, public holidays — every call is answered professionally, and every enquiry is captured instead of going to voicemail.

Every caller, their language

Multilingual reception without multilingual staff. The receptionist follows the caller into English, Korean, or Chinese automatically.

Every call becomes a lead record

A structured email summary of each call lands in your inbox — name, reason, contact details — ready to action.

Frequently asked questions

What does an AI receptionist actually do?

It answers your business phone line with a natural, human-sounding voice — greets the caller, works out what they need, answers basic questions about your business, transfers calls to the right person, and takes structured messages when nobody can pick up. After every call, you receive an email summary with the caller's details and what they wanted.

Does it support languages other than English?

Yes. Our AI receptionists are multilingual — English, Korean, and Chinese are supported today, and the receptionist switches to the caller's language automatically mid-call. Additional languages can be configured depending on your customer base.

What happens if the AI can't handle a call?

It transfers the call to you or your nominated staff member. If nobody answers within a set time, it falls back to taking a message — the caller's name, number, and what they need — and emails it to you immediately, so no enquiry is ever lost.

Will callers know they're talking to an AI?

That's your choice. The receptionist can introduce itself as an AI assistant, or simply answer as your reception. Either way, if a caller directly asks, it answers honestly. We'll recommend the right disclosure approach for your industry during setup.

How is call privacy handled?

We configure the platform so call recordings are not retained — the only persistent record is the structured summary emailed to you. Retention settings are agreed with you during setup, and we can tailor them to meet industry-specific confidentiality requirements.

How much does an AI receptionist cost?

Pricing is usage-based — a per-minute rate for calls handled plus a small monthly service fee, scoped to your call volume. Because every business's call patterns differ, we quote after a short discovery call. There's a live demo on this page so you can judge the quality first.

Ready to never miss a call again?

Try the live demo above, then book a free discovery call — we'll scope an AI receptionist around your business.

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